Cancellation and Refund Policy
We get it. Emergencies happen. Here’s what to expect in the event you need to cancel with us:
The CANCELLATION POLICY in each event contract details:
Artist/Artisan must give a minimum 14 calendar days’ written notice (via email) prior to contract event date. If Artist/Artisan cancels 14 calendar days or less, they will not be eligible for a refund
If minimum 14 calendar day’s notice is received, both Artist/Artisan and Marketspace will attempt to fill the space with another Artist/Artisan
Once a replacement Artist/Artisan has paid the space fee and signed a new contract, the cancelling Artist/Artisan may be eligible for a refund at the discretion of Marketspace Vendor Events
Refunds will subtract two things:
an advertising and marketing fee (10% of the total booth fee)
a refund processing fee (sorry, this fee is imposed upon us by the powers controlling our website)